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Lawn & Garden Technician

Department: Service
Reports to: 
Branch Service Manager
Supervises: 
None
Type of Employment: 40 hours weekly

 

Purpose:
Performs diagnostics, service repairs and maintenance work on customer and/or dealer-owned agricultural, turf and outdoor power equipment.

Responsibilities:

  • Performs diagnostics and repairs on agricultural, turf and outdoor power equipment.
  • Maintains current product knowledge of John Deere and competitive products
  • Maintains condition of vehicles, inventory, tools and equipment
  • Participates in all Service and Training programs required for the development of skills and knowledge
  • Maintains a clean work area and performs work in a neat and orderly fashion
  • Follows all safety rules and regulations in performing work assignments
  • Prepares and completes all reports and forms required in conjunction with work assignments
  • Accounts for all time on a time card and for all material used in performing assigned duties

Experience, Education, Skills and Knowledge:

  • Preferably one year of experience performing service repairs.
  • Ability to perform repairs and required maintenance using special tools and equipment following Technical Manual procedures.
  • Proficient knowledge of mechanical, electrical and hydraulic systems used in the repair of agricultural and turf equipment.
  • Preferred experience with Service Advisor and basic computer functions
  • Ability to operate vehicles and equipment used for diagnostic purposes
  • Proficient oral and written communication skills
  • Ability to lift at least 75 lbs. repeatedly
  • Service Technician certification preferred
  • High School Diploma or equivalent experience required; Associates degree preferred
  • Valid Driver’s license is required
  • Forklift license preferred

Must have a current 10-year DMV printout (no more than 30-days old).