Parts Counter Associate

Type of Employment: Full-time

Purpose

Responsible for selling, receiving, and delivery of parts and accessories. In addition, performs in store customer service, overall organizational promotion, and stocking duties. 

Responsibilities:

• Promotes and sells products and/or service to meet customer needs
• Supplies service technicians with parts as required
• Assists with preparing and maintaining merchandise displays
• Verifies receipting- in of shipments and assists with placing Machine Down and Stock orders in their proper inventory locations
• Assists in keeping parts department clean and orderly
• Follows up on shortages and expedites issues by reporting to the manager
• Assists in maintaining all department tools, equipment, and vehicles are in good working order
• Assists with answering incoming telephone calls
• Follows up with sales, will call, drop box, and delivery and back orders as directed by Branch Parts Manager
• In many cases, need the ability to operated forklifts and other equipment on the property. 

Experience, Education, Skills, and Knowledge:

• Basic data entry/ keyboarding skills
• Basic parts and machinery knowledge
• Ability to work in a team environment
• Ability to lift items weighing up to 75 lbs.
• High School diploma or equivalent experience
• Forklift license preferred